Learning Outcomes

By the end of the course, the participant will be able to:

• Describe the training cycle.
• Identify and determine the need for training—what, who, and how.
• Write effective learning objectives.
• Design participant-oriented learning materials and exercises.
• Apply adult learning concepts, develop supportive climates, and customize off-the-shelf materials.
• Use training activities and alternatives to lecture, strategize for different learning needs, and create effective questioning techniques.
• Prepare properly for a training session, and prepare participants to foster learning.
• Manage and encourage participants of all backgrounds and learning styles.
• Address challenging participants and behaviors.
• Present and facilitate a training program, including use of audio visuals and handouts.
• Evaluate program impact at different levels using a variety of methods.
• Identify the five levels of evaluation.