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Emotional Intelligence

Course Code : EI 100

Course Hours : 10 hours


Course Description

Emotional Intelligence (EI) is a part of you that affects every aspect of your life. Understanding the root causes of your emotions and how to use them can help you effectively identify who you are and how you interact with others. EI is a fairly new branch of psychology. It is now used in assessment tests of employee positions to find out how suitable the employee is to fill a specific job. EI has become more important than the technical skills or IQ tests because it determines employee relations, motivation, and teamwork that are essential to successful work performance.

Learning Outcomes

By the end of the course, the participant will be able to:

  • Manage and understand their emotions
  • Better understand the emotions of others
  • Equip themselves with personal traits that will bring intelligence to emotions
  • Create better relationships at work and personally
  • Increase personal effectiveness
  • Increase self-awareness
  • Increase self-restraint
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