Learning Outcomes

By the end of the course, participants will be able to master the following core competencies in practice:

• Advanced communication skills and interpersonal capabilities, essential to deal effectively and empathetically with all patient categories
• Effective patient counseling and education capabilities to promote better health care awareness
• Sound professional judgment, prioritizing the patient care and utmost well-being to be in the center of the pharmacist attention
• Professional interaction skills with all other Health Care Professionals (HCPs) e.g. MDs, nurse practitioners, dentists, physiotherapist ..etc.
• Proper Identification & resolution of the different categories of Drug Therapy Problems (DTPs)
• Effective handling of Over the Counter (OTC) scenarios, with the proper pharmacological and non-pharmacological (non-drug) measures recommendations
• Professional handling of different ethical, legal & practical case scenarios
• Proper management of the daily pharmacy aspects and team leadership
• Mastering the different pharmacy ‘non-interactive’ case scenarios, including new Rx screening, Tech. check, blister pack checking and more (in-class)